Effective Date: 05/07/2025

At Silk Links (www.silklinks.net), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform or engage with our services. Please read this policy carefully to understand our practices regarding your personal data.

 

1. Who We Are

Silk Links is a B2B platform designed to facilitate and streamline collaboration between travel agencies, tour operators, and hotels worldwide.

 

2. Information We Collect

We may collect and process the following types of information:

a. Account Information

  • Business name
  • Contact name
  • Email address
  • Phone number
  • Business location
  • Company profile details

b. Usage Data

  • Pages visited
  • Interaction logs (messages, offers, proposals)
  • IP address and browser type
  • Device information
  • Referral source

c. Payment & Transaction Data

  • Payment method details (handled securely via third-party processors such as Stripe or PayPal)
  • Purchase and subscription history (if applicable)

 

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To create and manage your account
  • To connect you with other verified businesses for collaboration
  • To provide and improve our services
  • To send platform updates, offers, or alerts
  • To analyze traffic and usage trends
  • To comply with legal obligations

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain user sessions
  • Personalize content
  • Analyze usage to improve the platform
  • Manage language and location preferences
  • You can manage your cookie preferences through your browser settings.

 

5. Information Sharing

We do not sell your personal information. We may share your data with:

  • Other verified users (limited to business profile and contact info)
  • Trusted third-party service providers (hosting, analytics, email services)
  • Payment processors for secure transactions
  • Legal authorities when required by law

 

6. Data Security

We implement appropriate security measures to protect your information from unauthorized access, disclosure, or destruction. These include encryption, firewall protections, and access controls.

 

7. Data Retention

We retain your information as long as your account is active or as needed to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You can request deletion of your account and associated data by Contacting Us.

 

8. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data
  • Request deletion of your information
  • Object to or restrict certain types of processing
  • Withdraw your consent at any time (where applicable)

Please Contact Us for any privacy-related requests.

 

9. Third-Party Links

Our platform may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites.

 

10. Children’s Privacy

Silk Links is intended for use by professionals and is not directed at children under 16. We do not knowingly collect data from minors.

 

11. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised “Effective Date”. Your continued use of the platform after changes means you accept the updated terms.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy, please Contact Us.